A little about us & Policies

WELCOME TO SPIRIT POP CO! WE WANT EVERY FUNDRAISER TO GO SMOOTHLY, SO PLEASE TAKE A MOMENT TO READ THIS IMPORTANT INFORMATION BEFORE STARTING YOUR FUNDRAISER.

WHAT WE DO

  • WE CREATE AND MANAGE CUSTOM ONLINE APPAREL STORES FOR SCHOOLS, PTAS, TEAMS, AND COMMUNITY ORGANIZATIONS.
  • WE HANDLE DESIGN, PRINTING, PACKING, AND SHIPPING SO YOUR GROUP CAN FOCUS ON PROMOTING YOUR FUNDRAISER.
  • WE PROVIDE FREE LOGO DESIGN IF YOU ARE ORDERING OR RUNNING A SALE WITH US.
  • WE OFFER LOGO DESIGN FOR A FEE IF YOURE ONLY LOOKING FOR A LOGO. PRICING DEPENDS ON THE DETAILING OF EACH LOGO.
  • WE WORK WITH ALL TYPES IF ORGANIZATIONS LIKE PTAS, PTOS, TEAMS, NON-PROFITS , JUST ABOUT ANYONE WHO NEEDS THE SERVICE
  • WE’LL CREATE YOUR OWN WEBPAGE & PROVIDE A SHAREABLE LINK/QR.
  • TO ALIGN WITH PTA & NON PROFIT BYLAWS, WE COLLECT ALL SALES AND DISTRIBUTE A CHECK ONCE THE SALE IS COMPLETE AND RECEIVED. ACH AND OTHER OPTIONS AVAILABLE.
  • PTA MOM CREATED / RUN 💜 GRAPHIC DESIGN, PRINT & COMMERCE EXPERIENCE OF 10+ YEARS.

PROCESSING TIME

  • STANDARD PROCESSING TIME FOR ORDERS IS 7–14 BUSINESS DAYS AFTER THE FUNDRAISER ENDS.
  • DURING PERIODS OF HIGH VOLUME, DELAYS MAY OCCUR, AND WE APPRECIATE YOUR PATIENCE.
  • DUE TO ON GOING SUPPLY CHAIN ISSUES IN THE INDUSTRY , PROCESSING TIMES MAY BE LONGER
  • WE OFFER PICK UP OR DELIVERY OF BULK ORDERS WITHIN NASSAU COUNTY NY. THIS SERVICE IS FREE FOR SCHOOLS AND ORGANIZATIONS WHO CHOSE TO HAVE ORDERS DONE IN BULK.
  • We print in house & we have a local print partner when needed. Specialty items like embroidery , we use a printing partner.
  • We offer free delivery within Nassau County on large orders and free pickup.
  • SHIPPING FEES WILL BE DEDUCTED FROM THE FINAL TOTAL OF YOUR FUNDRAISER. WE OFFER THE OPTION OF SPREADING IT OUT WITHIN THE ITEMS COST .

SALES POLICY

  • ALL SALES ARE FINAL.
  • RETURNS OR EXCHANGES ARE ONLY ACCEPTED FOR MANUFACTURING DEFECTS.
  • WE CAN NOT OFFER ANY REFUNDS OR EXCHANGES DUE TO CHANGE OF MIND OR SIZE.
  • WE WILL PROVIDE MEASURMENT CHARTS WHEN AVAILABLE.

ARTWORK & DESIGN

  • ALL ARTWORK CREATED BY OUR IN-HOUSE DESIGNERS REMAINS THE PROPERTY OF SPIRIT POP CO., MEANING THIS ART ONCE TRANSFERRED CAN BE USED FOR PERSONAL USE OF THE ORGANIZATION BUT NOT RESALE UNLESS AGREED.
  • ORGANIZATIONS PROVIDING LOGOS OR DESIGNS MUST GRANT PERMISSION TO USE THEIR ARTWORK FOR THE FUNDRAISER. WE WILL PROVIDE A FORM BEFORE WE START THE MOCK UP PROCESS
  • SPIRIT POP CO MAY ADJUST ARTWORK AS NEEDED FOR PRINTING AND QUALITY PURPOSES.

MARKETING & IMAGE USAGE

  • BY PARTICIPATING IN A SPIRIT POP CO FUNDRAISER, ORGANIZATIONS AND PARTICIPANTS GRANT PERMISSION FOR IMAGES OF PRODUCTS, ARTWORK, PARTICIPANTS, OR EVENTS TO BE USED ON OUR SOCIAL MEDIA AND MARKETING MATERIALS.

ADDITIONAL INFORMATION

  • PRICES AND PRODUCT AVAILABILITY MAY CHANGE WITHOUT NOTICE.
  • SPIRIT POP CO IS NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS OR OTHER EVENTS OUTSIDE OUR CONTROL. WE DO OUR BEST TO PROVIDE EXCEPTIONAL SERVICE. IF AT ANY POINT AN ITEM IS OUT OF STOCK WE WILL PROVIDE AN ALTERNATIVE OPTION OR REFUND.
  • ORGANIZATIONS MUST ENSURE THEY HAVE THE RIGHT TO USE ANY LOGOS, NAMES, OR COPYRIGHTED MATERIAL SUBMITTED FOR THE FUNDRAISER.
  • WE DO NOT PROVIDE A FULL CATALOG AT THIS TIME, THIS IS BECAUSE WHEN SOURCING WE WILL LOOK FOR THE BEST PRICE AND AVAILABILITY. WE DONT BELIEVE IN OVERCHARGING AND WE WANT TO PROVIDE THE BEST OPPORTUNITY FOR YOUR FUNDRAISER.
  • WE DO NOT CHARGE FOR MOCKUPS, WE MAY INCLUDE SMALL FEES LIKE ORDER FORM DESIGN, ADDITIONAL LOGO COLOR FEE , ETC BUT IT WILL ALL BE INCLUDED IN OUR BASE PRICE.

QUESTIONS?
IF YOU HAVE ANY QUESTIONS, FEEL FREE TO CONTACT US: TEAM@SPIRITPOPCO.COM


SPIRIT POP CO. IS AN EXTENSION OF LILACS AND LORE CO. WE PROVIDE ALL TYPES OF DESIGN AND PRINT ITEMS.